Shipping policy
Shipping Policy – My Store
Contact Information
Phone: +1 (510) 579-2946
Email: 1icythaw@gmail.com
Billing Address: 1699 Copas Ln, Concord, California 94521, United States
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer standard and expedited shipping options.
Domestic Shipping (United States)
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
International Shipping
We offer international shipping to select countries. Shipping times and costs vary by destination. Customs and import duties may apply and are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to track your order’s journey until it reaches your doorstep.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly entered addresses.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact us at 1icythaw@gmail.com within 7 days of delivery. Include your order number and a photo (if applicable), and we will do our best to resolve the issue.
Contact Us
For any questions regarding shipping, feel free to contact us:
📧 Email: 1icythaw@gmail.com
📞 Phone: +1 (510) 579-2946